Event Experience Manager

(Remote USA, east coast preferred. 30% travel required). 

About Tied Together Marketing (TTM)

TTM produces events that rock worlds, shift perspectives, and sear brands into unforgettable moments. We design bespoke experiences from the ground up, ensuring no two events are ever alike. Woman-owned since 2000, we work on the domestic and international stage with cultural fluency and an instinct for what’s next. Our team pairs creativity with an obsession for detail, so every event runs smoothly and reflects our client organization’s own voice, position, and personality. 

Do you thrive on the energy of bringing people together and creating innovative attendee experiences that exceed expectations? TTM is seeking an Event Experience Manager ready to support complex event programs. This is a fully remote (with travel!) opportunity. 

Do these things spark joy in your life? Your responsibilities will include 

• Traditional event coordination and support related to F&B, giveaways, housing, speaker logistics, evening events/receptions and event communications 
• Management of RFPs from creation, distribution and analyzing results 
• Working with outside vendors and our cross functional teams 
• Event graphics from direction, creation and installation for print, digital and social 
• Supporting an Event Lead for note taking, deliverables, budget tracking and ROS management 
• On-site execution 
• Capture and management of photo and video assets of events. 
• Curating content and creative experiences 

About You 

•  Event/Hospitality work experience or internships (0-3 years) 
• You have excellent organizational skills with an ability to think proactively 
• Able to work independently while still collaborating with a cross functional team 
• Passionate about providing operational excellence 
• A clear and effective communicator 
• Able to handle multiple clients, events and projects at one time 
• Can work in a fast-paced environment 
• Can handle conflict, negotiations and holding vendors accountable for services 
• A strong problem solver 

Essential tools and technical proficiencies

• Microsoft Office Suite and Google Workspace expertise including advanced Excel/Sheets for budget management, PowerPoint/Slides for client presentations, and comprehensive email management 
• Project management and collaboration tools including Slack for team communication, Asana or Notion for client-collaboration project tracking, and file sharing platforms 
• Event-specific technology including registration platforms, event apps, survey tools, and virtual/hybrid event platforms; Cvent preferred 
• Working knowledge of Claude Cowork and a willingness to embrace workflows 

Benefits & Working at TTM

•  Remote work environment with travel 
• See the world! Travel requirement is approximately 30% of the role, visiting incredible global destinations for client events 
• Employment structure: Hourly W2 position with competitive benefits package including health insurance contribution, PTO, company holidays and sick pay 
• Compensation: Competitive salary based on experience level, plus performance bonuses 
• Work commitment: Full-time position averaging 40 hours per week with extended hours during active event periods and onsite events 
• Travel requirements: Valid US passport required for domestic and potential international event support 
• Team dynamics: Collaborative team requiring flexibility for real-time coordination and client calls within East Coast business hours 
• Location requirement: Applicants must be live in the US and be United States citizens with valid passport; East Coast preferred for optimal team collaboration and client service 

Connect with us!

Website: www.tiedtogether.net
Instagram: @ttm_events
LinkedIn: https://www.linkedin.com/company/tied-together-marketing

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Senior Global Event Producer

Remote, United States (east coast preferred). Heavy Travel.

About Tied Together Marketing (TTM)

TTM produces events that rock worlds, shift perspectives, and sear brands into unforgettable moments. We design bespoke experiences from the ground up, ensuring no two events are ever alike. Woman-owned since 2000, we work on the domestic and international stage with cultural fluency and an instinct for what’s next. Our team pairs creativity with an obsession for detail, so every event runs smoothly and reflects our client organization’s own voice, position, and personality. 

Are you the person who sets the vision for an experience and then leads the room that brings it to life? Do you thrive on the energy of bringing people together and creating seamless events that exceed expectations? The Tied Together Marketing team is seeking an experienced Senior Global Event Producer ready to own complex event programs, lead the teams behind them, and drive results for our clients. This is a fully remote (with travel!) opportunity. 

Responsibilities

• Onboard new clients and events to the portfolio, presenting concepts, budgets, and recommendations that win the room and set up the next standing ovation 
• Partner with client’s creative, digital, content, and account teams to maintain the brand story and a cohesive and bespoke client experience across every touchpoint 
• Work with founder to resource plan and structure the project teams, build the master project plan, and run the post-event analysis and reporting 
• Build and own the budget, forecast the spend, track cost centers, approve vendor payments, and produce the financial reporting and ROI analysis that shapes the next program 
• Plan and lead the full team (internal, partners and Clients) through program across all functions, including: budget, RFP, venue management, AV, transportation, F&B, promotional product sourcing, housing blocks, speaker management, specialty vendors, VIP communications, attendee experiences, networking receptions, breakouts, mainstage, logistics, and multi-channel event communications 
• Manage RFP process, gather requirements, spec out the details, run the bid process, sit in the vendor presentations, and hand over recommendations backed by cost-benefit analysis setting up for the next event 
• Partner with founder to negotiate every contract, holding each vendor to its service level agreement 
• Brief the event graphics, ride the design through print, digital, and environmental applications, and proof every event material against brand standards 
• Run the show onsite as the decision maker and primary vendor point of contact, keeping coordination tight, solving challenges in real time, and delivering flawless execution 
• Stage manage rehearsals and live sessions, call the show at mainstage, cueing talent, AV, and crew, running speaker check-ins and cue-to-cues, and keeping backstage flow tight with a sense of confidence and fun. 
• Coach junior team members, staff and direct event support crews, and review deliverables so quality and deadlines both land on time and on budget. 

About You 

• 10+ years experience leading event programs with a track record of owning corporate events, conferences, trade shows, and hospitality programs from concept through results 
• You live and breathe concierge-level service. Anticipating needs before they surface defines your approach. You drive flawless execution, solve problems before they disrupt, and maintain a sharp, solutions-first mindset for every single request. 
• Exceptional organizational and project management skills with the ability to anticipate needs, identify risks, and put proactive solutions in motion across multiple complex projects at once 
• Decisive leadership paired with strong collaborative instincts that bring cross-functional teams, clients, and external partners into alignment 
• Commitment to operational excellence with meticulous attention to detail and dedication to exceeding client and attendee expectations 
• Deep understanding of a small boutique firm in growth mode within a fast paced ever changing event environment. 
• Outstanding communication and presentation skills with command of the room, the ability to translate complex concepts for diverse audiences, and a talent for steering meetings and negotiations to a decision 
• Advanced multitasking abilities leading 5-8 concurrent events and projects across different phases of development and execution 
• Adaptability and resilience that set the tone for the team in fast-paced, dynamic environments with changing priorities and tight deadlines 
• Negotiation and conflict resolution expertise guiding vendor relationships, contract discussions, and last-minute event challenges toward strong outcomes with professionalism and creative problem-solving 
•  Strategic thinking and analytical skills with the ability to assess event performance, spot improvement opportunities, and make data-driven recommendations that clients act on 
• Show calling and stage management experience at mainstage scale, comfortable on headset with talent, AV, and crew 
• A track record of pitching and presenting to clients, from first concept through budget approval 

Essential tools and technical proficiencies

• Microsoft Office Suite and Google Workspace expertise including advanced Excel/Sheets for budget management, PowerPoint/Slides for client presentations, and comprehensive email management 
• Project management and collaboration tools including Slack for team communication, Asana or Notion for client-collaboration project tracking, and file sharing platforms 
• Event-specific technology including registration platforms, event apps, survey tools, and virtual/hybrid event platforms; Cvent preferred 
• Working knowledge of Claude Cowork and a willingness to embrace workflows 

Benefits & Working at TTM

•  Remote work environment with travel 
• See the world! Travel requirement is approximately 30% of the role, visiting incredible global destinations for client events 
• Employment structure: Hourly W2 position with competitive benefits package including health insurance contribution, PTO, company holidays and sick pay 
• Compensation: Competitive salary based on experience level, plus performance bonuses 
• Work commitment: Full-time position averaging 40 hours per week with extended hours during active event periods and onsite events 
• Travel requirements: Valid US passport required for domestic and potential international event support 
• Team dynamics: Collaborative team requiring flexibility for real-time coordination and client calls within East Coast business hours 
• Location requirement: Applicants must be live in the US and be United States citizens with valid passport; East Coast preferred for optimal team collaboration and client service 

Connect with us!

Website: www.tiedtogether.net
Instagram: @ttm_events
LinkedIn: https://www.linkedin.com/company/tied-together-marketing

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Senior Manager, Event Technology &Registration

(Remote USA, east coast preferred. 20% travel required).

About Tied Together Marketing (TTM)

TTM produces events that rock worlds, shift perspectives, and sear brands into unforgettable moments. We design bespoke experiences from the ground up, ensuring no two events are ever alike. Woman-owned since 2000, we work on the domestic and international stage with cultural fluency and an instinct for what’s next. Our team pairs creativity with an obsession for detail, so every event runs smoothly and reflects our client organization’s own voice, position, and personality. We believe great technology should make an event feel easier, more engaging, and more connected, not more complicated.

Do you love turning complicated event technology and registration needs into organized, seamless experiences? Are you the person who can look at an event and immediately see how the registration, attendee data, mobile app, engagement tools, onsite technology, and reporting should all work together? Can you lead a team of technology experts while still jumping into a building yourself when the event needs you? TTM is looking for a Senior Manager, Event Technology & Registration to lead our event technology and registration function and oversee the technology side of the attendee experience.

This is a hands-on leadership role for someone who knows event technology inside and out, loves creating systems and processes, can manage a team and multiple client projects, and knows how to make complicated things feel simple.

Responsibilities

• Lead and manage the event technology and registration function, including team assignments, quality control, and standards of work.
• Serve as the senior event technology expert and escalation point for the TTM team, clients, and event producers.
• Own the technology strategy for all events in our portfolio
• Lead technology selection, implementation, and optimization across platforms such as Cvent, Swoogo, RainFocus, Bizzabo, EventMobi, ON24, Goldcast, and similar platforms.
• Oversee registration websites, registration workflows, event emails, agendas, attendee communications, check-in, and onsite registration.
• Partner with event producers and clients to understand event goals and requirements, recommend technology solutions, scope projects, establish timelines, and ensure successful delivery.
• Establish and maintain technology team processes and standards, including templates, workflows, quality control, testing, naming conventions, documentation, and best practices that scale across multiple clients and events.
• Review and quality-check event technology builds before launch. Ensure registration experiences function properly, information displays correctly, integrations work, links work, and all details are accurate.
• Manage project timelines and team capacity across multiple events and clients. Identify upcoming deadlines, resource needs, and potential issues before they become problems.
• Lead the strategy and execution of attendee engagement technology, including live polling, Q&A, surveys, networking, personalized schedules, targeted content, push notifications, and other interactive experiences.
• Oversee mobile event app strategy and implementation, ensuring the app supports the overall attendee experience rather than simply existing because every event has one.
• Own attendee data strategy, reporting, and analytics. Ensure registration and engagement data is captured accurately and turned into useful information for our clients.
• Oversee integrations between registration and event technology platforms and client CRM, marketing, communications, analytics, and other systems.
• Partner with the broader TTM team to connect event technology with event production, creative, marketing, communications, AV, onsite registration, and other event needs.
• Manage and develop relationships with event technology vendors and partners.
• Research emerging event technology and recommend new tools, platforms, and processes that improve the attendee experience, client outcomes, and team efficiency.
• Train, mentor, and develop the event technology and registration team.
• Provide calm, clear technology leadership during live events and help troubleshoot issues when things inevitably get weird.
• Build in Cvent and other platforms when needed. This is a leadership role, but we’re still an events company. We need someone willing to jump into the work and get it done when the team needs an extra set of hands.

Qualifications

• 7+ years of experience in event technology, registration technology, event operations, or a related field.
• Robust experience with Cvent is required. Cvent certification is a plus.
• Ability to travel globally approximately 20% of the year.
• Previous team leadership or management experience, preferably within event technology, registration, or event operations, with strong people-management skills in a remote setting including delegation, prioritization, feedback, coaching, and accountability.
• Strong working knowledge of event technology platforms, including complex registration, websites, emails, surveys, agendas, onsite technology, and attendee engagement tools such as mobile event apps, live polling, Q&A, personalized agendas, and networking.
• Experience with platforms such as Swoogo, RainFocus, Bizzabo, EventMobi, ON24, Goldcast, Stova, or similar platforms.
• Understanding of event data, reporting, integrations, APIs, CRM, UTM connections, and data flows.
• Strong project management experience with the ability to manage multiple clients, events, deadlines, and competing priorities simultaneously.
• Excellent written and verbal communication skills with comfort communicating across clients, event producers, vendors, and internal teams.
• Exceptional attention to detail and a strong commitment to quality control.
• Strong problem-solving skills and comfort troubleshooting technology and event-related challenges, staying solution-oriented when the pressure is on.
• Passion for operational excellence and creating processes that make teams more efficient.
• Curious about emerging event technology and able to distinguish between something genuinely useful and something that is simply shiny.

Essential tools and technical proficiencies

• Cvent – strong experience with Cvent’s registration and event management platform; Cvent certification is a plus
• Event technology platforms – experience with Swoogo, RainFocus, Bizzabo, EventMobi, ON24, Goldcast, Stova, or similar platforms
• Attendee engagement technology – experience with event apps, live polling, Q&A, surveys, networking, personalized schedules, targeted content, and related tools
• Data and integrations – working knowledge of APIs, CRM, UTM integrations, reporting, analytics, and attendee data management
• Project management and collaboration tools – experience with platforms such as Slack, Asana, Notion, or similar tools
• Microsoft Office Suite and Google Workspace – including advanced Excel/Sheets for data and reporting, PowerPoint/Slides for client presentations, and comprehensive email management

Benefits & Working at TTM

• Remote work environment with travel
• Travel requirement is approximately 20% of the role, visiting incredible global destinations for client events
• Employment structure: Hourly W2 position with competitive benefits package including health insurance contribution, PTO, company holidays and sick pay
• Compensation: Competitive salary based on experience level, plus performance bonuses
• Work commitment: Full-time position averaging 40 hours per week with extended hours during active event periods and onsite events
• Travel requirements: Valid US passport required for domestic and potential international event support
• Team dynamics: Collaborative team requiring flexibility for real-time coordination and client calls within East Coast business hours
• Location requirement: Applicants must be live in the US and be United States citizens with valid passport; East Coast preferred for optimal team collaboration and client service 

Connect with us!

Website: www.tiedtogether.net
Instagram: @ttm_events
LinkedIn: https://www.linkedin.com/company/tied-together-marketing

• Continue Reading